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At Aksharbritta, we want to make your shopping experience simple and convenient.
You can request cancellation of your order before it is dispatched.
Once an order has been dispatched, cancellation may not be possible.
If you receive a damaged, defective or incorrect book, please contact us within 7 days of receiving the order.
Please provide your order number and, where applicable, photographs of the product.
Eligible damaged, defective or incorrect products may be replaced or returned after verification.
Books that have been used, marked, written on or damaged after delivery may not be eligible for return or replacement.
If a refund is approved, it will be processed through the original payment method where applicable.
For Cash on Delivery orders, we may request suitable bank/payment details to process the refund.
Once the refund is approved, we will initiate the refund within a reasonable period. The time taken for the amount to appear in your account may depend on your bank or payment provider.
For cancellation, return or refund requests, please contact us:
Email: [Your Email]
Phone: [Your Phone]
Address: [Your Address]
Please mention your Order Number when contacting us.